Hiring a speech therapist is a difficult and important decision. If you are going to invest in our services, you deserve to know why! Here are our most frequently asked questions—answered.

General FAQs

What is a Speech Language Pathologist (Speech and Language Therapist/Speech Therapist)?

Speech therapists licenced in Ontario are healthcare professionals who hold a Master’s degree and are accountable to the College of Audiologists and Speech-Language Pathologists in Ontario (CASLPO). According to SAC (Speech-Language and Audiology Canada), “Speech Language Pathologists may work alone or as part of a team to help individuals of all ages to communicate effectively.” For more information about Speech Pathologists (Speech Therapists), please visit www.sac-oac.ca.

Why receive services from a registered Speech Language Pathologist?

Speech and Language Therapists have the training and clinical experience to work in the area of Accent Reduction, along with speech and language disorders. According to CASLPO, “Using a regulated practitioner is your assurance of professional and ethical treatment”. Speech Language Pathologists are required to maintain high standards of care, assuring clients that they will receive effective, quality service. To learn more, please visit www.caslpo.com.

What will I need to access therapy?

  • A computer – PC or MAC or tablet/iphone with a functioning camera and microphone
  • WIFI/Internet connection: 10 mbs or higher
  • A quiet space
  • May benefit from a headset but not mandatory

How does telepractice or teletherapy work?

Once you have contacted us for a free consultation, you will be provided with a simple direct link to book your visit. You will be provided with a text reminder of the appointment. As long as you have checked that your microphone and speakers are functioning, you will meet your therapist at the agreed upon time and discuss your needs. Sessions will be completed in the same manner, and a link to your secure video platform will also be provided for convenience. All telepractice sessions are HIPAA/PHIPA compliant for your privacy. You will be required to complete pre-payment to confirm any further assessment or therapy appointments.

How do I set up an appointment?

Contact us to book a free 15 minute consultation. This appointment will get you acquainted with your speech therapist and to determine your needs, expectations, and appropriateness for therapy/training, as well as to answer any questions you may have.

What Time Zones are sessions scheduled?

Please note that all times in the calendar booking application refer to Ontario time: Standard Eastern Time. Please keep the time zone in mind when booking appointments. If you are contacting us for a speech disorder or delay/language/stuttering/voice disorder, you must be located in Ontario, Canada to be eligible for services.

Where are you located?

We are located out of St. Catharines, Ontario, Canada. If you are looking to improve your English pronunciation, you came to the right place. We offer teletherapy speech therapy services and also offer on site therapy in schools, day cares and preschools for those looking for speech therapy services for their children in Niagara. Prior arrangements with school and facility personnel must be made prior to on-location scheduled appointments.

Do I need a referral from my Physician to begin speech services?

No. Whether you are accessing speech therapy for you or your child for speech disorders, for stuttering or you are obtaining services to reduce your accent, no referral is necessary. Voice therapy will require a referral from an ENT. Some health insurers require a doctor’s referral for authorizing fees.

Accent Modification

Why should I hire PROactive Speech Therapy & Accent Modification?

We are confident in the services that we provide.

  • RESULTS: If you complete our accent modification program, with consistent home practice, you should see results ranging from 50-80% fewer pronunciation errors in standard American English.
  • EXPERTISE: You will be working directly one on one with a certified speech-language pathologist registered with CASLPO who has advanced certification in accent modification. You have come to the right place!
  • FLEXIBILITY: Services are provided via HIPAA/PHIPA compliant videoconferencing technology to ensure your privacy is secure; all while enjoying the convenience of training in the comfort of your own home or location of choice. Book your sessions online, using the simple online booking system to complete sessions around your busy schedule.
  • PRICE: Our prices are competitive with other accent modification services provided by a licensed speech-language pathologist.
  • EASE: Our simple to use home practice makes learning a breeze. You will be provided with convenient scheduling options and equally convenient virtual training.
  • RELIABILITY: We will customize all of your exact speech needs with an individualized plan. We use a model based on 20 years of research.

Does your program really work?

The research-based design used to create the Compton P-ESL program demonstrates consistent student improvement of at least 50% when 19 target sounds are addressed over the course of 13 weeks with direct training and regular practicing. Career advancement, job success, promotions, and improved self-confidence are all within your reach!

Will my insurance cover accent modification?

Although many group insurance plans cover some of the cost of sessions with a speech language pathologist, Accent Modification may not qualify. It is in your best interest to check with your provider ahead of time. Some employers may pay for your Accent Modification program or a percentage of it. Ask your employer if there is a Professional Development Program and if an Accent Modification Program would qualify.

Will my employer pay for Accent Training?

Many employers value the benefits of improving their employees’ communication skills. Speak to your human resources department to determine if there are funds available to you for professional development.

Are you covered by OHIP?

Speech language pathologists who work outside of the school and hospital setting are not covered by OHIP. As of this writing OHIP does not cover any type of Accent Modification Program. Your extended benefits may or may not help in this regard. Your employer may also be interested in contributing fully or partially to your Accent Modification Program.

Will my accent come back if I stop working on it?

You will be learning specific strategies to enhance your pronunciation of Standard American English. The goal is to become automatic and habituated to your new way of speaking; however, you will be able to use your former accent when and if you choose to do so. This is called “code switching”.

Is a Canadian accent similar to a Standard American English accent?

There are variations to both Canadian accents and American accents. A neutral accent heard in Toronto, Ontario is virtually identical to the Standard American English accent.

How long is the accent modification program?

We offer a 13 week session package. The program aims for results that will produce meaningful changes in your daily speech.

How can your services benefit my company (employers)?

If you have employees that you value and want to offer professional development to improve productivity, customer satisfaction, and decrease employee stress, we offer services to meet your needs. Our accent modification program is interactive and intensive, and is designed to improve communication so you can actualize improvement to your company’s bottom line. Investing and offering these professional development services to employees helps to retain and attract an effective workforce for your company, helping to lower turnover and enhance the talent you already have.

Why is English pronunciation so difficult?

Pronunciation is often not taught, even when you are learning a language. You must first learn to hear the sounds of English before you can produce them. To further complicate matters, English words are not necessarily pronounced the way they are spelled. Pronunciation requires skill (that means practice) not just knowledge.

Is there homework?

As with all types of therapy and language learning, practice is a key component for change. The accent modification program will require a commitment on your part for a 13 week period. It is recommended that each participant anticipate 60 minutes of practice daily to maximize the effectiveness of their training.

What results can I expect?

The Compton P-ESL program has been meticulously researched. Results expected are a 50-80% improvement in speech errors with the recommended daily practice.

How long will it take to reduce my accent?

The program is designed to build on skills exponentially. You will begin to notice results as early as the second session, as new sounds will be introduced. Practice will enhance habituation of your new skills. As new sounds and complexity are practiced, improvements in conversational speech will begin.

Will accent modification training affect my first language?

No. Accent modification training provides you with skills to change your English production at will. You can use or not use the strategies as you so desire. Your first language will not be impacted.

How do I know if I need to modify my accent?

If you are proficient in English, but still experience frequent misunderstandings, lack of self-confidence during speaking, inability to convey important ideas, and this is causing you anxiety, then our services are right for you.

What kind of English pronunciation will I learn?

We teach a standard North American English pronunciation, which is the dialect most often used in professional settings and North American television and radio. While there are subtle variations between standard Canadian and American accents, they are almost indistinguishable.

Speech and Language Therapy

How many sessions will I or my child need?

Session requirements will depend on you or your child’s individual difficulties. Book a free consultation to discuss your concerns and get a better idea of what treatment options are available to you or your child. We welcome any and all questions!

Will my insurance cover speech therapy?

Many group insurance plans cover the cost of Speech and Language services up to a maximum. Some companies will pay a percentage of each session. Check with your specific insurance provider to determine if your extended health benefits cover SLP services.

Should we wait for school to deal with our child’s speech and language concerns?

No. Early identification and intervention in speech and language disorders elicits greater improvements and effective outcomes. If you are on a publicly funded waitlist, you can be eligible to complete private therapy in the meantime, or as an adjunct to therapy provided in school.

Will my child grow out of this speech or language problem?

Possibly. Certain speech and language errors are age appropriate, and some are not. Many disorders, however will never be grown out of, so do not wait and see. Early identification will only speed the process for positive outcomes for your child.

Does my child require a hearing assessment?

Hearing problems can have a significant impact on your child’s communicative development. It is always recommended that a child with a speech or language concern be assessed by a certified Audiologist prior to beginning therapy to rule out any concerns.

Will the use of sign language impede my child’s speech and language development?

No. Studies have demonstrated that children can develop large sign vocabulary earlier than their spoken vocabulary and often speak earlier than children of the same age. Sign is a great way to reduce everyone’s frustration when communicating.

Should we stop speaking our first language to our child?

No. Learning more than one language has many benefits, including larger vocabulary, improved rhyming, and literacy benefits as well.